Foremost Insurance Group

For that reason, your wealth, your property, your "stuff" is too valuable to risk on an anonymous online quote system. You owe it to your financial well-being to have a thorough consultation with a trained and licensed insurance professional.

We're here for you after you purchase the policy too. You want your policy to keep up with the changes in your life, so we're here to help you if you have a question, need to adjust your coverage or update your address and phone number.

You'll work with extensively-trained professionals

Employees of the Foremost Insurance Service Center receive thorough, comprehensive training at the start of employment and beyond. Ongoing training and coaching is an investment we make to help maintain a dedicated focus on you, so we can give you the most educated and personalized service possible. Some examples of our employees' training and education:

Spend a month in corporate training, learning about Foremost, the insurance we offer, and how to work on our computer systems.
Prepare for two weeks to take state agent licensing exams.
Take part in team-building activities, like heading out of the office to see real-life examples of those items Foremost insures.
Receive training in the Foremost product line which includes: mobile home, motor home, travel trailer, fifth-wheel, specialty homeowners, specialty landlord, motorcycle, off-road vehicle, snowmobile, family boaters, and personal watercraft.
Listen while experienced agents handle phone calls.
Ongoing training, consisting of continuing education needed to maintain state agent licensing requirements, a certification program that focuses on working effectively with customers, and daily meetings before shifts begin to keep employees updated on current happenings that might affect customers.

Our promise to you:
A one-on-one conversation focused on your insurance situation

Having the right insurance means having a conversation before you decide
When you shop for insurance online, you can get a policy quickly, but many people simply guess what coverages they need. What kinds of losses do you want coverage for? What level of protection would you like?

You don't get to choose your coverage after a loss
That's why we stress an up-front consultation as one of the most important benefits we offer.

The key is...
to talk through your coverage and your situation before a loss has a chance to happen. When you insure with us, we promise that every time.

The setting

The Foremost Insurance Service Center is located in the headquarters of the Foremost Insurance Group. Nearly 80 members strong, ISC is a diverse group whose experience level ranges from several months to 20-plus years. Each person brings their own personality to the job. You won't find robots working here — just real people with a genuine desire to help you with your insurance.

And yet more...

A basic philosophy the group shares is we go to bat for each other. We want to see each other do well. When a promotion is earned or a job is well done, congratulations flow.

Experienced employees share their knowledge with trainees. To help all agents improve their skills in working with customers, supervisors monitor calls and coach employees on areas to improve. We make certain service is top-notch and agents are trained on how to get better. Most of ISC's management team were telephone representatives, themselves talking with customers every day. We take pride in staffing the Foremost Insurance Service Center with top-quality employees.

Pre-shift meetings are held before our agents take to the phones. We're up on the latest news and happenings, system updates, program changes, coverage improvements, rate changes, threatening weather like hurricanes and wildfires, and other company happenings and communications.

Staying informed helps us do a better job for you when you call.